General Terms and Conditions of Sale (GTCS)
1. Company Identification
Company name: Watu / Legal status: Sole proprietorship (EI)
Registered address: 20 rue Lucien Sampaix, 75010 Paris, France
SIRET/SIREN number: 438760464 / RCS number: 438 760 464 R.C.S. Paris
EU VAT number: FR37438760464 (VAT-exempt under basic exemption)
Contact via form here.
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2. Scope
These General Terms and Conditions of Sale (GTCS) govern the contractual relationship between Watu and any individual placing an order via the website https://watu2.com, hereinafter referred to as “the customer.” By placing an order, the customer fully and unreservedly accepts these GTCS.
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3. Products
Watu offers themed gift boxes containing various items, as presented on the website. Each product comes with a detailed description. Product photos are non-contractual and for illustrative purposes only.
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4. Orders
Orders are placed online via the website https://watu2.com. Customers must provide accurate information for order processing. Watu reserves the right to refuse or cancel an order in case of an existing dispute with the customer or non-payment.
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5. Prices
Prices displayed on the website are VAT-exempt (basic exemption). Shipping fees are shown separately during order confirmation.
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6. Payment
Accepted payment methods:
- Credit card
- PayPal
Payment is made at the time of order via a secure platform integrated into the website.
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7. Shipping
Watu delivers to mainland France and to specified geographical zones listed on the website. Delivery times are provided as a guide and may vary depending on the carrier. Shipping costs are borne by the customer unless otherwise stated.
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8. Right of Withdrawal
In accordance with Article L. 221-18 of the French Consumer Code, the customer has a period of 14 days to exercise their right of withdrawal without providing justification. Products must be returned at the customer’s expense, in their original condition and packaging.
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9. Warranties and After-Sales Service
Products are covered by the legal warranty of conformity (Articles L. 217-4 et seq. of the Consumer Code) and the warranty against hidden defects (Articles 1641 et seq. of the Civil Code). Requests must be made via the contact form here.
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10. Liability
Watu cannot be held liable for delays or failures caused by force majeure (strikes, pandemics, natural disasters, etc.).
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11. Intellectual Property
All content on the website https://watu2.com (texts, images, graphics) is the exclusive property of Watu. Unauthorized reproduction or use is prohibited.
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12. Data Protection
Personal information collected during orders is used for purchase processing and customer service. In accordance with the General Data Protection Regulation (GDPR), customers have the right to access, modify, or delete their data.
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13. Governing Law and Disputes
These GTCS are governed by French law. In case of dispute, an amicable resolution will be sought before any legal action. Customers may contact a consumer mediator for amicable settlement.
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14. Acceptance of GTCS
By confirming the order, the customer acknowledges having read and accepted these GTCS without reservation.
Legal Notice
In accordance with Article 6 of French Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy, users of the website https://watu2.com are informed of the following:
Site Publisher
Name: Watu, Status: EI, SIRET: 438760464, RCS: 438 760 464 R.C.S. Paris, Address: 20 rue Lucien Sampaix, 75010 Paris
Website Host
Name: OVH
Intellectual Property
All content on the website https://watu2.com (texts, images, graphics, logos, videos, etc.) is protected under French and international intellectual property laws. Any reproduction, representation, modification, or adaptation of any site element is prohibited without prior written authorization from the publisher.
Limitation of Liability
Watu cannot be held responsible for any direct or indirect damage to the user’s equipment when accessing the website, including due to incompatible hardware or software, bugs, or other technical issues.
Hyperlinks
The site https://watu2.com may contain hyperlinks to other websites. Watu is not responsible for the content of external sites.
Changes to Legal Notice
Watu reserves the right to modify this legal notice at any time. Users are encouraged to consult it regularly.